Order by 2pm for same-day dispatch · UK delivery £4.99 (5–7 working days) · Delivery details
Delivery Information
Order by 2pm on a working day and we dispatch the same day. UK delivery costs £4.99 and arrives 5–7 working days after dispatch.
Delivery timeframes
| Stage | Timeframe |
|---|---|
| Order placed and paid by 2pm, Monday–Friday | Dispatched the same working day |
| Order placed after 2pm, at a weekend or on a bank holiday | Dispatched the next working day |
| From dispatch to your door | 5–7 working days |
| Total, order to delivery | Usually 5–8 working days |
Delivery details
- Order processing and dispatch: orders placed and paid for by 2pm (UK time), Monday to Friday excluding UK bank holidays, are dispatched the same working day. Orders placed after 2pm, at weekends or on bank holidays are dispatched the next working day.
- Delivery after dispatch: our courier delivers within 5–7 working days of dispatch.
- Total time from order to delivery: usually 5–8 working days.
- Delivery charge: £4.99 per order, shown at checkout before you pay.
- Where we deliver: UK addresses only.
- Who sends your order: orders are packed and dispatched on our behalf by our supplier and manufacturer, Feel Supreme Retail Ltd.
Tracking and delays
We email tracking details when your order is dispatched. Delivery times are estimates and can be affected by courier delays, incorrect addresses or events outside our control. If your order is delayed significantly, we will contact you.
Damaged, incorrect or missing items
Please email info@naturvalesupplements.co.uk within 24 hours of delivery with your order number and photos. See our Returns & Refunds Policy for full details.
Questions about delivery
Email info@naturvalesupplements.co.uk or call +44 7446 370149.