Privacy Policy

Last Updated: 15 September 2026

This Privacy Policy explains how Naturvale Supplements UK collects and uses information when you visit or use https://naturvalesupplements.co.uk/, place an order or contact us.

1. About This Policy

Naturvale Supplements UK is committed to handling your personal information responsibly and transparently. We collect only the information reasonably needed to operate our website, process orders and provide customer support.

2. Information We Collect

We may collect the following information:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and transaction details
  • Account information
  • Messages, reviews or feedback you submit
  • Marketing preferences

Information Collected Automatically

When you visit our website, we may collect limited technical information such as:

  • IP address
  • Browser and device type
  • Pages visited
  • Website interactions
  • Referring website
  • Date and time of visits
  • Cookies and similar technologies

The information collected depends on the tools and services installed on our website.

3. How We Use Your Information

We use your information to:

  • Process and fulfil purchases
  • Arrange delivery
  • Provide order updates
  • Respond to enquiries
  • Manage refunds and returns
  • Improve website performance and user experience
  • Maintain website security
  • Prevent fraud and misuse
  • Send promotional communications where permitted
  • Comply with legal obligations

4. Payments

Payments may be processed through third-party payment providers. We do not normally store complete payment card details on our own website.

Payment providers may process information according to their own privacy policies and security requirements.

5. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning
  • Remember preferences
  • Support shopping cart and checkout features
  • Understand website usage
  • Improve website performance
  • Support marketing activities, where permitted

Where required, we will request consent before placing non-essential cookies.

You can manage cookies through your browser settings or any cookie-consent tool available on our website.

6. Marketing Communications

If you subscribe to our marketing emails, we may use your email address to send information about products, offers, wellness content and updates.

You can unsubscribe at any time by:

We will not send marketing communications where we are not legally permitted to do so.

7. Third-Party Services

Our website may use third-party services such as hosting providers, payment processors, delivery companies, analytics tools and email platforms.

These providers may process information only as necessary to provide their services or as otherwise permitted by law.

8. Data Security

We use reasonable safeguards to protect personal information. However, no online service can guarantee absolute security.

9. Your Rights

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to the processing of your personal data, as well as the right to withdraw consent and request data portability.

To make a request, contact:

info@naturvalesupplements.co.uk

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

12. Contact Us

Naturvale Supplements UK
Email: info@naturvalesupplements.co.uk
Website: https://naturvalesupplements.co.uk/
Address: [Registered Business Address]

13. Changes to This Privacy Policy

We may update this policy when our services, legal requirements or data practices change. The latest version will always be published on this page.